Make the ERP the source of truth instead of the bottleneck.
Connect the systems around your ERP through supported interfaces, so data reaches the ledger without a person retyping it and without a screen-scraping script nobody dares touch.
How ERP integrations go wrong
The ERP holds the record, so everything needs to talk to it — and because integration was never budgeted, everything talks to it through exports, imports and a spreadsheet somebody maintains. The result is a ledger that is authoritative and permanently slightly behind.
- Data reaches the ERP by CSV export, manual upload or re-keying.
- A script drives the ERP interface and breaks on every vendor upgrade.
- The same master record exists in three systems with three spellings.
- Nobody is confident about which system is authoritative for a given field.
What we build
Integration through the interfaces your ERP vendor actually supports, with ownership of each field defined so the systems stop competing over the same fact.
- A field-level ownership map: which system is authoritative for what
- Integration through supported APIs and interfaces, not UI automation
- Master data synchronisation with conflict rules, not last-write-wins
- Idempotent posting, so a retry cannot create a duplicate transaction
- Reconciliation that proves both sides agree, on a schedule
- Monitoring and alerting on failure, with a documented replay path
How it runs
Ownership before pipes. Two systems that both think they own a field will fight forever.
- 01Map field ownership
For every shared entity, one system is named authoritative per field. Disagreements are resolved here rather than in production.
- 02Choose supported interfaces
Vendor APIs and documented integration points. Where none exists, we say so rather than building something that breaks on upgrade.
- 03Build idempotent flows
Every operation can be safely retried, because at some point it will be.
- 04Reconcile continuously
A scheduled check proves the systems still agree, so drift surfaces as an alert rather than as a year-end surprise.
- 05Monitor and document
Failure alerting, replay procedure and a runbook your team can act on without us.
What changes once it is running
What supported integration changes about the ledger.
The ledger stays current
Transactions arrive as they happen rather than in a batch when somebody runs the export.
Upgrades stop being frightening
Supported interfaces survive vendor updates in a way that screen automation does not.
Master data stops diverging
Ownership rules and conflict handling mean the same customer is the same customer everywhere.
Failure is visible
A failed integration alerts and can be replayed, instead of silently dropping records.
How an engagement is shaped
The ownership map is the artefact that makes everything else possible.
Discovery and ownership map
Two to three weeks establishing the entities, the field-level ownership and the available interfaces. Yours to keep regardless of what follows.
Build and reconcile
Integration delivered per entity, each with its reconciliation check, proven against real volumes before cutover.
Operate
Optional monitoring and change support as either system evolves.
Common questions
The things buyers ask before they commit. If yours is not here, it is a good first question for the assessment.
- Which ERP platforms do you work with?
- We integrate through supported interfaces rather than specialising in one vendor. Frappe/ERPNext, Microsoft, Sage and Oracle-family systems are common in our work. Where an ERP has no usable interface, that finding comes out of discovery.
- Can you integrate without vendor involvement?
- Usually, through documented APIs. Where a vendor gates integration behind a licence tier or a partner agreement, we will tell you early, because it changes the cost.
- What about a system with no API at all?
- Then the honest options are database-level integration where the vendor permits it, file-based exchange with reconciliation, or accepting manual entry for that flow. We will not build UI automation against a production ledger and call it integration.
Bring the export somebody runs every week.
A recurring manual export is usually the cheapest integration to justify and the fastest to prove.